Applicants enquire on every site you list on — and book with whoever answers first. Chief works the queue in your tone with your approval on every send, then takes the notes at valuations and viewings so the follow-up goes out the same day.
Enquiry replies and CRM entry come from Chief’s Automation — see how it works.
“Hi — I saw the room on Marsh Lane. Is it still free from June?”
“It is — could I ask when you’d want to move in, and the best number to reach you on?”
Sent with your approval — automatic or one at a time, your setting.
Applicants message the moment a listing goes live — on every site it’s listed on — and book with whoever replies first. Chief drafts each reply in your own inbox, in your tone, asks your pre-viewing questions, and works through the queue the same way: read, reply, next. Approval stays yours on every send.
“Hi — is the two-bed on Alder Grove still available? Could we view this weekend?”
“It is — viewings are running Saturday morning. Before we book you in: when are you looking to move, and is there a property you’d need to sell first?”
Sent from your own inbox — automatically, or on your OK. Your setting.
A portfolio of rooms let one by one can take more enquiries in an evening than a neg can answer in a day. Chief works down everything waiting the moment you open up — your rules, your wording, your screening questions — so a backlog is minutes rather than a morning.
Fourteen enquiries across your listings since Friday evening. Nothing typed yet.
Your rules, what you collect before a viewing, and the replies you already send.
Each one in the thread it arrived in — the ones worth a viewing flagged for you.
Fourteen replies before your first appointment
Thirty minutes, your listings and your workflow — the queue answered, the write-up and the follow-up drafted, live.
Open Chief Capture — the iPhone app — at the valuation or the viewing and stay with the vendor. It listens while you talk, keeps a live checklist of what you still need to ask, and has the write-up done before you’re back in the car.
“…we’d want to be in by Christmas — it’s the school run that’s driving it…”
“…the loft conversion was signed off last spring…”
“…we’ve got two more valuations booked this
Two more valuations this week — ask when they’ll decide, and book your follow-up call before you leave.
Timing keeps coming up — ask what happens if it hasn’t sold by October.
Schools — want to be in by Christmas
⚠ Two more valuations booked this week
Not agreed yet — book the follow-up call before you leave
Instructions go to whoever comes back first, and best. Chief drafts the follow-up from what was actually said in the house — their timeline, the loft conversion, the call you agreed — ready in your compose window before your next appointment.
Hi Margaret,
Thank you for showing me round this morning — the loft conversion really does set it apart on that street.
Where we left it:
I’ll call on Thursday as agreed — very happy to answer anything before then.
Best,
Sam
Every valuation, viewing and enquiry becomes a proper record — the summary, the fields you captured, the contact details applicants shared in the thread — written into the CRM you already use, against the right contact. Values are checked with you before anything is written.
Open Chief on your iPhone and tap record. It listens through your phone's microphone and turns the conversation into a structured note — summary, decisions and next steps — so there's nothing to write up afterwards.
Plainly, and early: “I’ll have my phone take the notes so I can give you my full attention.” The phone sits on the table showing it’s listening, and you start and stop it. Most vendors read it exactly as it’s meant — you looking at their house rather than at a notepad.
Chief works in the browser, on the threads in front of it, so it isn’t tied to one site — room and flat listings, the larger property portals, marketplace ads and your own inbox are all threads it can read and answer. A new site needs no integration, and no setup beyond your own account on it.
Volume is the point. A house let room by room — an HMO — can take dozens of enquiries a week, times however many houses you run. Chief works the whole queue the way you would one thread: your rules, your wording, the screening questions asked before a slot is offered, and the enquiries that can’t work ruled out politely, so you only read the ones worth a viewing.
The summary of the valuation or viewing, the fields you captured — timeframe, motivation, the agreed next step — the contact details applicants shared in their threads, and the activity logged against the right contact. Values are checked with you before they’re written, and they go into the system your branch already runs — tell us which, because new systems are configuration, not code.
That’s your setting. Every reply is drafted in your own inbox, and you choose whether each one waits for your OK or goes out on the rules you set. Auto-send is off until you turn it on, and nothing is ever sent on a rule you didn’t set.
No — publishing stays with you. What’s in early access is turning viewing and valuation notes into listing-ready records, so the details you captured in the house don’t have to be typed up again before they go live. Register interest and we’ll keep you close to it.
Yes. Your data is encrypted in transit and at rest, your conversations are never used to train third-party models, and you choose what gets shared. Enterprise plans add further security controls and SSO.
Book thirty minutes and see your own listings and workflow handled — or put Chief Capture on your iPhone and take it to the next viewing yourself.