For estate & lettings agents

Every enquiry answered. Every viewing written up.

Applicants enquire on every site you list on — and book with whoever answers first. Chief works the queue in your tone with your approval on every send, then takes the notes at valuations and viewings so the follow-up goes out the same day.

Valuation · 14 Alder Grove Notes ready
Valuation — 14 Alder Grove
Tue 11:00 · 38 min · In person · Margaret & Paul Whitfield
Summary
Three-bed semi; loft conversion signed off last spring.
Moving for schools — they want to be in by Christmas.
Next steps
Valuation letter today — call Thursday, before they decide between agencies.
Written to your CRM
Timeframe In by Christmas
Signal Motivated vendor
Tonight’s enquiries Chief replying
New applicant · 21:12

“Hi — I saw the room on Marsh Lane. Is it still free from June?”

Sent by Chief · 21:13

“It is — could I ask when you’d want to move in, and the best number to reach you on?”

21:13✓✓

Sent with your approval — automatic or one at a time, your setting.

Works with
SpareRoom OpenRent Rightmove Zoopla Gumtree Arthur Online Coho Landlord Vision Rentman Apex 27 Reapit Alto Jupix Goodlord Dezrez Landlord Studio PayProp Street.co.uk HubSpot Salesforce Pipedrive
Applicant enquiries

Enquiries answered before they go cold.

Applicants message the moment a listing goes live — on every site it’s listed on — and book with whoever replies first. Chief drafts each reply in your own inbox, in your tone, asks your pre-viewing questions, and works through the queue the same way: read, reply, next. Approval stays yours on every send.

  • One queue, however many sites you list on
  • Your pre-viewing questions asked before a slot is offered
  • Automatic or one reply at a time — your setting
Saturday’s enquiries Chief replying
New applicant · 19:26

“Hi — is the two-bed on Alder Grove still available? Could we view this weekend?”

Sent by Chief · 19:27

“It is — viewings are running Saturday morning. Before we book you in: when are you looking to move, and is there a property you’d need to sell first?”

19:27✓✓

Sent from your own inbox — automatically, or on your OK. Your setting.

Throughput

A night of enquiries, cleared before your first viewing.

A portfolio of rooms let one by one can take more enquiries in an evening than a neg can answer in a day. Chief works down everything waiting the moment you open up — your rules, your wording, your screening questions — so a backlog is minutes rather than a morning.

  • Rooms, whole lets, a full portfolio — one queue
  • Everything that came in overnight, answered when you open up
  • No enquiry skipped because the day got busy
  • The ones that go quiet get chased — days later, in their thread
Monday morning
  1. 08:31 You open the inbox

    Fourteen enquiries across your listings since Friday evening. Nothing typed yet.

  2. 08:31 Chief works down them

    Your rules, what you collect before a viewing, and the replies you already send.

  3. 08:35 All fourteen answered

    Each one in the thread it arrived in — the ones worth a viewing flagged for you.

Fourteen replies before your first appointment

See a night of enquiries handled.

Thirty minutes, your listings and your workflow — the queue answered, the write-up and the follow-up drafted, live.

Valuations & viewings

Walk the house. Your iPhone takes the notes.

Open Chief Capture — the iPhone app — at the valuation or the viewing and stay with the vendor. It listens while you talk, keeps a live checklist of what you still need to ask, and has the write-up done before you’re back in the car.

  • Valuations, viewings and sign-ups, captured as you talk
  • A live checklist: timeframe, other valuations, the next step
  • No more writing up from memory back at the branch
Download on theApp Store
14:32🔋
Listening23:08
Transcript Tips Checklist

“…we’d want to be in by Christmas — it’s the school run that’s driving it…”

“…the loft conversion was signed off last spring…”

“…we’ve got two more valuations booked this

Tipjust now

Two more valuations this week — ask when they’ll decide, and book your follow-up call before you leave.

Tip4 min ago

Timing keeps coming up — ask what happens if it hasn’t sold by October.

Checklist4 of 6
Why they’re moving

Schools — want to be in by Christmas

Flags

⚠ Two more valuations booked this week

Next step

Not agreed yet — book the follow-up call before you leave

End
Same-day follow-up

Follow up while the vendor is still deciding.

Instructions go to whoever comes back first, and best. Chief drafts the follow-up from what was actually said in the house — their timeline, the loft conversion, the call you agreed — ready in your compose window before your next appointment.

  • Drafted from the conversation, not a template
  • Your tone and your sign-off — read it, edit it, send it
  • Viewing feedback to vendors the same day, every time
Into your CRM

A record your negs can run with.

Every valuation, viewing and enquiry becomes a proper record — the summary, the fields you captured, the contact details applicants shared in the thread — written into the CRM you already use, against the right contact. Values are checked with you before anything is written.

  • Notes, fields and activity, written into the CRM you already run
  • Applicant names, numbers and move-in dates pulled from the thread
  • Checked with you before they’re written
After the valuation
Vendor M. Whitfield
Property 14 Alder Grove
Timeframe In by Christmas
Next step Call · Thu
Follow-up email Drafted ✓
Listings — early access

From viewing notes to listing‑ready.

Chief doesn’t publish listings for you. What’s in early access: turning what you captured in the house — the rooms, the features, the vendor’s story — into a listing-ready record, for you to publish where you always do. Tell us your workflow and we’ll show you where it is.

FAQ

How does it capture in-person meetings?

Open Chief on your iPhone and tap record. It listens through your phone's microphone and turns the conversation into a structured note — summary, decisions and next steps — so there's nothing to write up afterwards.

How do I introduce recording in someone’s home?

Plainly, and early: “I’ll have my phone take the notes so I can give you my full attention.” The phone sits on the table showing it’s listening, and you start and stop it. Most vendors read it exactly as it’s meant — you looking at their house rather than at a notepad.

Which sites does it answer enquiries on?

Chief works in the browser, on the threads in front of it, so it isn’t tied to one site — room and flat listings, the larger property portals, marketplace ads and your own inbox are all threads it can read and answer. A new site needs no integration, and no setup beyond your own account on it.

We let rooms across a portfolio — can it keep up?

Volume is the point. A house let room by room — an HMO — can take dozens of enquiries a week, times however many houses you run. Chief works the whole queue the way you would one thread: your rules, your wording, the screening questions asked before a slot is offered, and the enquiries that can’t work ruled out politely, so you only read the ones worth a viewing.

What does Chief write into my CRM?

The summary of the valuation or viewing, the fields you captured — timeframe, motivation, the agreed next step — the contact details applicants shared in their threads, and the activity logged against the right contact. Values are checked with you before they’re written, and they go into the system your branch already runs — tell us which, because new systems are configuration, not code.

Will it reply to applicants on its own?

That’s your setting. Every reply is drafted in your own inbox, and you choose whether each one waits for your OK or goes out on the rules you set. Auto-send is off until you turn it on, and nothing is ever sent on a rule you didn’t set.

Does Chief publish my listings?

No — publishing stays with you. What’s in early access is turning viewing and valuation notes into listing-ready records, so the details you captured in the house don’t have to be typed up again before they go live. Register interest and we’ll keep you close to it.

Is my data safe?

Yes. Your data is encrypted in transit and at rest, your conversations are never used to train third-party models, and you choose what gets shared. Enterprise plans add further security controls and SSO.

Bring Chief to your next valuation.

Book thirty minutes and see your own listings and workflow handled — or put Chief Capture on your iPhone and take it to the next viewing yourself.

iPhone for valuations and viewings — the desktop app covers your video and phone calls.